FAQs

Q) How much is the onboarding fee?

We charge $1000 for our onboarding fee. This will cover labor and your property’s custom inventory box.

Q) Are there any onboarding requirements?

We require all of our partners to use a Schlage Lock and install a Ring Camera. This is non-negotiable.

Q) Do you schedule deep cleans?

We do! We recommend that your property gets deep cleaned 1-2 times per year, depending on the size.

Q) Do your cleaners provide linens?

Yes. Our policy at Covenant Co-Hosting is that the cleaners we work with use their linens in our property. We do this because it simplifies everything on our end so we can focus on what is actually important - your property’s cleanliness score. We’ve worked with companies who own their linens and/or provide linens based on owner requests. We don’t see this as a value add, so we require that the cleaners provide the linens.

Q) Will you ever have in-house maintenance?

Yes. Once we hit a certain property count, we will hire in-house maintenance.

Q) How will you charge me for in-house maintenance?

Once we have our own in-house maintenance, we will only charge for materials and a $75 trip fee. All labor will be free.

Q) How often will you visit my property?

Our goal is to do an in-depth inspection of each property once per month.

Q) Will you charge me for property inspections?

We do not charge for in-house property inspections. The only thing we will charge for is any material provided